4Xlounge Frequently Asked Questions
We offer 2 4Xlounge Memberships types; “Pro” and “Free“. Both of our 4Xlounge Memberships includes dozens of tools, software, trading signals, trading alerts and other helpful programs. Our FAQ section is designed to answer most (if not all) of your questions about our 4Xlounge Pro and 4Xlounge Free Memberships. If you do not see your question listed below, please send us a support ticket and we will be happy to provide you with an answer.
If you are new to 4Xlounge, we suggest that you start with our free Membership. Our 4Xlounge Free Membership
is designed to help you understand how all of our tools, trading signals and other programs work.
You can search our FAQ database. You can use keywords, product names, tags or a combination of several topics.
1. 4Xlounge General Help Topics
4Xlounge.com is not a broker. We provide trade signals and tools. However, we are much more than just an “Forex Trade Signal Provider”. 4Xlounge is a complete solution for retail & wholesale Forex Traders of all levels including beginner. We provide all the training, tools and support needed to improve and refine your trading. It’s true that you can succeed simply by using our Live Trade Alerts, but why stop there? We can give you tools and training to help you eventually find your own trades! Once you become a Pro Member, you will have everything you need to succeed as a Forex Trader!
Go Pro and Sign Up Now (login instantly after sign-up!): (Click Here)
Yes, we offer an unlimited free trial via our forum. We offer free X Trend and Market Barometer charts as free tools. We also provide dedicated instructional movies for each free system and free version of our Trade Messenger. In addition, we by providing free market analysis 3 times per day via our Daily Wake Up Call broadcasts. You can find more information about our free trading systems and programs via our New Member Tutorial here:
Get started with our umlimited free trial: (Click Here)
Scroll down to the big red button that says, “Live Web Charts” to get started. You will find links to our free Web Charts, instructional movies and a link to download our Free Trade Messenger. If you need assistance, just open a support ticket via our “Contact Us” page.
Our Free Forum is where we provide all of our Free trading tools and programs. We post trade ideas and answer questions. You can start a discussion with our 11,000+ Forum Members. We don’t allow spamming of any kind and we keep your email address private. We never share personal information of any kind. Registration takes less than a minute.
Our 4Xlounge Free Forum Membership includes many powerful tools and programs. Simply register in our Free Forum and you will have unlimited access to all of the following:
- Free Daily Market Analysis (Our Forex Wake Up Call is free to all forum members and is updated everyday @ 8am EST)
- Free Forex Lessons (Our Forex JumpStart series is free to all forum members)
- Free X Trend and Market Barometer Trade Alerts (via our free web charts and alerts sent through our free trade messenger)
- Free Web Charts (Our Free Web Charts is home to our free X Trend and Market Barometer Systems)
- Free Trade Messenger (Our Free Trade Messenger sends instant trade alerts and news alerts from major news providers)
- Free Trading Support via our Forum (post questions and get answers)
- Free 4X Game (You can win $300 and a Free FXstreet.com Premium Membership!)
- We are adding new tools and programs all the time!
We require all of our Forum members to register so that we can control the “spammers”. If none of our visitors had to login, then anyone could liter our forum with unwanted information and spam. Registration only requires a valid email (so we know that you are a person, not a spam bot).
Register for our Free Forum (only takes a few seconds!): (Click Here)
Our Premium Membership (4Xlounge Pro) is the next generation of Forex Signals Services. Our Pro Membership goes beyond simple buy/sell signals, we actually explain our Live Trade Alerts as they happen (in real-time). No more blind trade alerts from “so called” experts. You can ask questions, get instant feedback and make an educated discussion about each Live Trade Alert. You also learn at the same time. This is a powerful combination. Even professional money managers benefit from our Trade Alerts and Market Analysis. Here is a short list of Pro Membership benefits:
- Round Table Trade Signals – All Signals sent via SMS, email and Trade Messenger Pro. All signals include exact entry, stop and limits + live updates.
- X System Console and Trade Signals – Powerful real-time data + live trade signals sent via SMS, email and Trade Messenger Pro. X System includes Short Term and Long Term trade signals.
- Auto Trading for our Round Table and X System alerts via MT4 EA’s. Our MT4 EA’s will work with any broker that offers MeteTrader 4.
- Live Trade Support – Our Pro Members have access to a support ticket system that sends an email + an SMS message to our staff. Help is only a click away. Never trade alone again.
- 4Xlounge Traders Desktop – Our Traders Desktop harnesses the power of all our Pro Membership tools, systems and software into an easy-to-use interface. All of our apps and tools can be loaded as individual “components” to create your own custom layouts. You can name your layouts and save them for quick loading later. The possibilities are endless.
- 4Xlounge Live – 4Xlounge Live uses data from all of our Live Web Charts and our Technical Dashboard software. All of the data is combined and displayed as “trend value” for 17 different currency pairs. 4Xlounge Live allows you to monitor the entire market (17 currency pairs) from a single web app.
- 4Xlounge Launch Pad – Launch Pad is our technology portal. The software installs as a desktop gadget. Once installed, you can launch any of our custom programs, software, trading tools or charts with a single click. One download for all of our technology and tools.
- Trend Bars Console – By combining our Trend Bars and X Scalper formulas, our Trend Bars Console measures both “order flow” and “technical” data to find trades. Buying or upwards trends for each pair are identified with green blocks and selling or downwards trends for each pair are identified with red blocks in each time frame.
- Tech Scalper – Our New X Scalper System is included for FREE with every All Access Pro Membership. The live data streams from 17 currency pairs. Our X Scalper system is very effective. The red and green display is easy to read and simple to understand.
- Trend Map Console – 4Xlounge Trend Map is a powerful trend analysis tool. You can measure trend strength in 5 different time frames + global trend strength. You can also view a history of trend strength per interval in each time frame. Quickly spot hot currency pairs, over-extended trends and much more.
- X Scalper Console & Trend Bars Console – Fast real-time data organized into red and green blocks for “on the fly” analysis. X Scalper is designed for catching brief market moves and Trend Bars is designed for day traders.
- Market Barometer Console – Our 4Xlounge Market Barometer Console allows you to view 4 barometers (scalper thur Long Term) at the same time via a dashboard display. You can also turn each individual currency line on/off to zero in on a single currency pair. Powerful for catching breakouts, bounces and more!
- Technical Dashboard – Powerful real-time analysis. The live data streams from 10 different technical indicators and is displayed in multipule time frames.
- Live Web Charts – Over 200 live charts that open with 1 click. No load time or local cpu processing power required. All of our Live Web Charts run on our data servers.
- MT4 Indicator Suite – All of our Live Web Charts/Systems can be run via your local MT4 platform. Any broker that offers MT4 will work. Trade directly from your MT4 charts.
- Advanced Lessons & Training – We provide dedicated instructional movies and pdf’s for all of our tools, systems and software.
- 1 on 1 Training Sessions – Whatever it takes to help you succeed. You can schedule as many training sessions as needed. All included for free.
- Daily Market Analysis – We provide timely analysis 3 times each day. We keep you informed about upcoming news, major trend lines, chart formations and much more.
- and much more!
Go Pro and Sign Up Now (login instantly after sign-up!): (Click Here)
Our Live Trade Alerts are sent from our 4Xlounge Traders Round Table and our X System Software. Each alert is very comprehensive with pre-trade warning alerts to help every member prepare for the pending trade alert and more ‘mid-trade’ updates to keep the lines of communication flowing. All alerts are sent via SMS, email and Trade Messenger and will include:
- A “Possible Trade is setting up” alert will be sent. We will include currency pairs when possible, but sometimes the entire market is pushing and were are not sure which pair will set up first.
- If our “Possible Trade is setting up” alert did NOT include a currency pair(s), we will send out another with a named currency just before entry. This will ensure that everyone has time to catch the trade.
- We will send out a detailed trade alert (in the same format as we’ve been using) with exact entry, stop and limit prices.
- We will send out ‘mid-trade’ updates as needed and/or if the trade is taking a bit longer than usual. Info like: “move your stop to Break Even”, “Target updates”, “key price level info on longer trades”, etc…
- Trade conclusion update. Either to close the trade or to report a stop/limit triggered. You will always know when a trade is over.
Our Live Trade Alerts (both X System and Round Table) are not scheduled. Rather, they are sent when market conditions occur to generate a trade. Most trades are generated during the Euro and US trading sessions, but a few are sent outside of those 2 trading blocks. Both the X System and Round Table alerts include a warning alert before the actually trade signal is generated. The X System creates a (Possible Trade) condition in the dashboard window and our Round Table Alerts are always setup with a (Possible Trade) SMS, email & Trade Messenger alert.
If you do not want to sit in front of your pc all day waiting for trade signals, you can use our 4Xlounge EA. Our 4Xlounge EA is included with all of our Pro Membership packages and will auto trade our X System and Round Table trading signals.
All of our 4Xlounge Pro Membership packages include everything that we offer. In addition, you will never be charged more for extra features or upgrades. Once you sign-up, you get everything that we currently have to offer and anything that we will add in the future (as long as your Pro Membership stays active).
We do not have different Pro Memberships, only price. Basically, if you prepay you will save money. Example: our monthly members pay more per month than our quarterly members and our quarterly members pay more per month than our yearly members. If you are willing to prepay, then we provide a substantial discount (up to 60%). The membership benefits are exactly the same for every Pro Member.
If you use our 4Xlounge free toolbar, we will send you coupons and discounts to use towards our 4Xlounge Pro Membership plans. We will never send spam or adds through our free toolbar.
We use Clickatell to deliver our SMS alerts. Clickatell the world’s largest SMS gateway provider. Clickatell covers over 775 networks in more than 200 countries. Optimized message delivery around the globe ensures the highest available quality of service – continuously. We use Clickatell’s advanced MT coverage to insure the best possible delivery.
You can view a full listing of their coverage area here: (Click Here)
You can send a test message to make sure that your cellular phone can receive the SMS messages. You can also use the test message to gauge the delay of your cellular provider (if any). Most SMS messages are delivered within 1 or 2 seconds.
You can send a test message from our test page here: (Click Here)
2. 4Xlounge Product Help Topics
Nothing, nadda, zip.
Our 4Xlounge Pro Membership package includes everything that we offer.
Our 4Xlounge Indicator Suite includes all of our Live Web Charts in the following time frames: Power Bars 15 minute, 30 minute and 4 hour, plus X Trend 30 minute, 1 hour and 4 hour. You can apply our Power Bars and X Trend templates to any currency pair. In addition, if your broker offers spot gold, silver, copper or even dow minis, you can use our templates for any commodity that your broker offer via your MT4 platform.
Our MT4 Indicators Software allows you to trade directly from your own live charts. You can also use our Live Web Charts to quickly scan the market. Once you identify a potential trade, then you can use our MT4 Indicator Software to instantly load the chart(template) on your trading platform. It’s very easy to use and all of our templates load instantly. Furthermore, you can customize the templates to better suit your personal trading style.
- Customize color schemes, indicator settings and other inputs to have full control over your look-n-feel.
- Turn individual indicators on/off to zero in on individual data sources. Plus add your own indicators for even more power.
- Control objects, labels and much more.
We include a auto-installer for our 4Xlounge MT4 Indicator Suite software. The installer will automatically find your MT4 folders and install all of the files needed to run the software from your MT4 platform.
Our Traders Desktop harnesses all of our Pro Membership tools, system and software into an easy-to-use interface. All of our apps can be loaded as individual “components”. You can save custom layouts, set custom alerts including: Power Bars (all time frames), X Trend (all time frames), X System and Round Table.
Our Traders Desktop no longer requires any local software to be installed. Simply open a url (just like our Live Web Charts) and begin using it. The page only takes a few seconds to load. We stream all of the data to the web page and save your local bandwidth.
Our Traders Desktop will run on Window XP or later and any verion of the Mac OS. We will constantly update, improve and add-on to our Traders Desktop software. Here is some important information about the software:
- Traders Desktop Software will run on all versions of Internet Explorer 7+ (will not run on IE 6 or earlier).
- Traders Desktop Software has been fully tested and will run on all versions of: Google Chrome, FireFox, Safari and Opera.
- Traders Desktop Software will save your custom templates for quick loading. This feature will save tons of time. You can quickly change layouts and templates.
- The new “Alerts” module will provide real-time popup alerts for: Power Bars (all time frames), X Trend (all time frames), X System (both ST and LT) and our Round Table Team alerts.
The software is very user friendly. We have detailed instructional material (videos + PDF’s) for each component/system on our Lessons page.
Our 4Xlounge Pro Membership includes everything that offer or anything that we will offer. We never charge extra for upgrades or new products that we add. Our 4Xlounge Pro Membership includes trading systems, trading tools, trading signals and much more.
Everything that is listed on this page (click here) is included in our 4Xlounge Pro Membership.
Our 4Xlounge Pro Membership package includes dozens of trading tools and trading systems. Our Pro Members have access to everything that we offer and everything that we will offer.
3. 4Xlounge Software Help Topics
Yes, our software has been fully tested for both Windows XP, Vista, Windows 7 and the beta versions of Windows 8. We will continue to test as new versions of Windows are released (or until Microsoft gets bought out by Apple, fingers crossed!).
Each case is usually a bit different. Please create a support ticket and describe your issue so we can help. Our tech staff will usually respond within the same hour. Please provide as many details as possible when writing the ticket.
You can create a support ticket here: (Click Here)
If you are a Pro Member your support ticket is here: (Click Here)
Our Toolbar is hosted by Conduit and they have a dedicated Toolbar help page with information to answer most questions. If you can’t find the answers to your questions on their help page, we are always happy to help.
You can view our Toolbar help page here: (Click Here)
All of our Software is 100% Spyware and Virus free. Our code has been signed by Comodo Security Services and we are Whitelisted with most major security providers. You are free to contact Comodo and verify our certificate. Our software is safe to install and run on any system.
Our 4Xlounge toolbar is Whitelisted by TRUSTe and it is 100% ad free. No ads, spyware or junk files. Just useful tools and links.
You are free to install as many copies of our software as you wish. You can install our software on as many machines as you wish (i.e. home, work, cabin, etc). However, you can only be logged in from one machine at a time. If your account is locked down, it’s probably because you left one of your locations logged in and then tried to open another connection. If this happens you much contact support to resolve the issue.
We provide a dedicated login for your VPS EA hosting account. This will allow you to use a VPS solution for your EA and still be able to login with your Pro Membership. Bascially, you get 2 logins. One for you and one for your EA.
Our software and applications require Internet Explorer version 7 or higher to be installed on your system. Internet Explorer version 6 and earlier does not support xml data streaming. Our software and applications require Internet Explorer. Firefox, Opera, Safari or Chrome won’t work for our software. However, you can use alternate browswer when viewing our Live Web Charts and Pro Members Area pages.
Our website will perform better with Internet Explorer 8 or higher installed. There have been significant advancements in web technology that are not supported by Internet Explorer 6 and 7.
All of our programs require Windows (XP or higher) with Internet Explorer version 7 (or higher) to be installed on your system. Our software will run within the MAC OS provided you have Windows XP or higher installed on your system. Linux is not supported at this time. Note: you must also have Flash Player and Java installed on your system (both are free downloads).
You will find the lastest version of Flash Player here: (Click Here)
You will find the lastest version of Java here: (Click Here)
Most pc’s and Mac’s come with Flash Player and Java pre-installed.
4. 4Xlounge Auto Trading Solution (MT4 EA)
This option is up to each individual trader. Our results pages reflect holding each trade until X system closes it. It is important to monitor the X System software. Sometimes X System will close a trade before the stop or limit has been reached. We refer to this as an “X System reversal”.
X system may close or reverse a position before the market hits our stop or limit order. We should continue to closely monitor X system whenever a trade is open. With practice, you may be able to hold trades a bit longer to increase profits and minimize losses.
The best way to replicate our results pages is to use our Auto-trading solution. Our X System EA will follow X System exactly. Our X System EA will open, close and update trades as needed. It is 100% hands free trading.
Over-leveraging is a common mistake among forex traders. Please do not over leverage your account. We have carefully calculated an ideal lot size based on account equity (per system). If you increase your leverage beyond our suggested ratios, your account will be over-exposed and at risk of being completely wiped out.
Remember; forex trading is NOT gambling or guess, it’s math. The traders with the most favorable math wins. Good math = high yield trading with a strong risk/reward %. Bad math = over leveraging with a poor risk/reward %.
Please see our Risk Calculator PDF at the following link: (Click Here)
Over-leveraging your account will lead to a complete loss of equity!
We provide 3 different auto trading solutions and they are all controlled from a single EA. A short term X System, a long term X System and Round Table Option. Our 4Xlounge EA opens and closes the respective trades for ALL currency pairs (i.e. you only need 1 EA for all 3 systems, not 1 EA per system per currency pair). Our 4Xlounge EA provides several different options. Here are a few:
- You can turn each currency pair on/off to control the pairs that you wish to trade. This option is “per system”. Basically, you can have an on/off for each pair times 3.
- You control the lot size for the EA to trade
- You control the Max Offset for each trade
- You control the slippage level for each trade
- You control manaully closing each trade on/off
- We also provide extra inputs for broker issues (i.e. suffix/prefix, stop and limit order delay and more)
Our EA will work with any broker that offers the Metatrader 4 (MT4) trading platform. Most brokers offer MT4. There are 100′s of brokers to choose from. If your broker has a unique issue, we will modify our EA’s to fit your brokers needs.
We never charge extra for addon’s or additional features. In fact, you can use the EA’s and SMS alerts at the same time. Our Pro Membership includes everything that we offer and all upgrades are included for free.
We use a proven technology for our auto-trading solution. We decided to use Metatrader’s Expert Advisor technology to host our auto trading solution. Expert Advisors are files/programs that attach to any MT4 chart and then automatically open/close the trades.
Metatrader Expert Advisors have been successfully used for more than 10 years. They are very reliable, but require some monitoring to insure proper function.
Our technology is hosted by Singlehop. Our dedicated servers have a 99.9% up time average over the past 4 years. In addition, we use a dedicated security service and dos protection service to insure that our technology remains live.